Launch X431 no USA FCA SGW AutoAuth Selection?

Some users reported they had issues unlocking the Chrysler FCA security gateway with Launch X431 through Autoauth.

Problem  1:

Purchased the Launch x431 pro5 global version last year. It has a valid subscription of two years with the tool registered to autoauth. When unlocking the gateway it gives the option of Europe or other (no USA). When selecting other no Autoauth login pops up, just unable to unlock gateway message.

 

Problem 2:

So I’ve purchased a Launch X431 pro3 v+ elite (USA user) that allegedly uses Autoauth to unlock gateways on Chrysler vehicles. Long story short, it does not work after update. No place to select north America anymore. Any luck with this?

Unfortunately, we regret to inform you that the LAUNCH software has recently removed the FCA SGW gateway unlocking feature for North America regions.

The European FCA SGW Gateway unlocking feature is still available. Need to purchase EU FCA Unlock license in Mall. (Check Launch X431 EU FCA SGW Unlock).

If you need this functionality,

1). Try to install an older software version.

2). Consider alternative devices, Autel, Xtool, Thinkcar, Topdon etc.

 

Topdon hands down has the best product support/customer service of any of the similar HW/SW aftermarket scan tool companies. No matter where you purchased your tool if it’s one of their authorized sellers. You can message them directly here on social media one email them and they’ve will do what it takes to get you sorted out.

Topdon also has the FCA SGW gateway unlocking for euros too.

NOTE:

You must ALWAYS have: a valid and active scan tool subscription, autoauth fees paid, and OEM fees paid (through autoauth). These are ALL requirements of Autoauth, NOT the scan tool manufacturers.